Back office outsourcing · Malaysia
Focus on your business. StarBPO runs your HR, IT, legal, contact centre and finance with 30 years of collective back office experience.
Trusted by
Five back office pillars
Each pillar is led by a director who has run that function in-house. Take one service or all five under a single engagement.
Payroll, employee lifecycle, statutory compliance, industrial relations, HRMS.
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Single point of contact, defined SLAs, 24×7×365 proactive monitoring.
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In-house legal and compliance support for SMEs on a sensible retainer.
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Inbound, outbound, live chat, email and helpdesk. 24/7, multilingual.
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Bookkeeping, management reports, auditors and tax agents handled.
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A strategic HR partner for startups and large operations across the Klang Valley and Malaysia. We assess what you need, agree a plan, and run it.
Security. Support. Expertise. Strategy. Enterprise-grade IT without the cost of an in-house department.
In-house legal support, usually reserved for big corporations, at an SME price point. An extension of your management team.
Inbound and outbound calls, live chat, email, order processing and helpdesk on our enterprise contact-centre platform.
A team dedicated to SMEs in the Klang Valley: trading, manufacturing, construction, logistics, F&B and more. We listen, we care, we deliver.
About StarBPO
Three factors drive back office outsourcing in Malaysia. They are also the three things we are passionate about.
Experience
Recruiting and training new employees is a hassle and a cost. An established team with the resources in place avoids both.
Cost
A talented pool of people at lower cost, without compromising on the quality of output. The saving flows straight into revenue.
Focus
Top management keeps its attention on core operations, and makes better, more informed decisions.
“Let us go forward in this battle fortified by conviction that those who labour in the service of a great and good cause will never fail.”
Our team
Director, IT Services
30 years in IT consulting and management. PhD in IT Security, NUS. Group CEO of INTELLICO.
Director, HR Services
30 years in HR across Asia Pacific, the Middle East, India and the UK. PRINCE2 certified.
Director, Legal Services
Senior banker and lawyer, 40+ years in the financial sector. Called to the Malaysian Bar in 2021.
Director, Financial Services
20+ years in finance and accountancy. Led regional finance in Malaysia, Indonesia and the Philippines.
Head, Contact Center
ITIL-certified support manager. Previously Dentsu Malaysia, DXC Technology and CSC Malaysia.
Portfolio
We use StarBPO for our legal advice. We pay a small retainer and get access to their legal team for any agreements or legal disputes we encounter.Mahes KantaLegal retainer client
For the past 15 years we have had a team supporting our IT requirements.Farouk AbdullahIT outsourcing client
StarBPO handles all our sales leads from our websites and helps convert them. We outsourced online sales support to their team.KrishnanContact centre client
Careers
No open positions listed right now. HR, finance, legal, IT and customer-service professionals in the Klang Valley: send your CV and we'll keep it on file.
Contact us
Your business challenges are unique, and so are our solutions. We combine innovation with practicality to bring you services that make a difference.