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Services

Call Center
Outsourcing

Male customer support worker on computer in office with available table space

STREAMLINE YOUR CUSTOMER SUPPORT WITH EXPERT SOLUTIONS

Looking for reliable and cost-effective call center outsourcing services? Our team of professionals provides world-class customer support, technical assistance, and sales services tailored to your business needs. By outsourcing your call center operations, you can reduce operational costs, improve customer satisfaction, and scale your business efficiently.

We offer a wide range of services, including inbound and outbound call handling, live chat support, email management, order processing, helpdesk support, and more. With a focus on delivering exceptional customer service, we ensure that your customers have a seamless experience, every time.

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Why Choose Us for
Call Center Outsourcing?

Cost-Effective Solutions

Save on hiring, training, and infrastructure costs.

24/7 Support

Deliver round-the-clock customer service, no matter the time zone.

Scalable Services

Easily scale support operations based on your business growth.

Experienced Agents

Access a skilled team of customer service representatives trained to represent your brand.

Advanced Technology

Leverage cutting-edge tools for better call management, data analytics, and CRM integration.

Multilingual Support

Cater to a global audience with multilingual agents.

Outsource your call center today and experience greater efficiency, enhanced
customer loyalty, and improved business performance.

  • INBOUND CALL CENTER OUTSOURCING

    When customers reach out to a business, they create a perfect opportunity for the organization to delight them with incredible service. Allow us to help boost your business processes and customer relationships with inbound contact center services that raise customer satisfaction while lowering costs.

  • OUTBOUND CALL CENTER SERVICES

    Over the years, outbound call center outsourcing has proven itself as a cost-effective option for upselling existing customers and driving engagements. Our partners’ outbound call center agents are skilled in building rapport, managing customer satisfaction, and always maintaining regulatory compliance.

AWARD WINNING CLOUD-BASED CALL CENTRE SOLUTIONS IN MALAYSIA

Engage your customers with a brilliant CX platform today. Customer service might be complicated, but your tools should not be. OpsCentral Voice is a virtual ‘hub’ that records and analyses customer conversations and delivers complete data, including specialised call centre IVR solutions in Singapore. It provides insightful data analytics that helps to optimise resources and improve service.

  • Comprehensive SLA Repor
  • Powerful Virtual Assistance
  • Real-Time Statisti
  • Sentiment Analysis, Transcription & Voicebot
  • Interactive Web-Based User Interface

StarBPO Contact Center with AstriCC enhances seamless communication, enabling customers to receive the attention they deserve without being held up in the queue while connecting them to the most relevant resource at the first ‘ring’.

Delight your customer with better customer engagement & experience through our enterprise call centre solutions.

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