Backoffice Outsourcing Malaysia / Legal Outsourcing/IT Outsourcing/HR Outsourcing/Finance Outsourcing/ Call Center Outsourcing

๐Ÿ’ฃ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #2: “๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—ต๐—ถ๐—ฟ๐—ฒ๐˜€ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ผ๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด”

July 29, 2025

experienced

" Guidance Isnโ€™t Babying >> Itโ€™s Smart Leadership (Even for Seniors)"

Hereโ€™s Why Onboarding Still Matters

โ€œWe hired someone senior they’ll hit the ground running, can!โ€

๐ŸŽฏ๐—ฅ๐—ฒ๐—ฎ๐—น๐—ถ๐˜๐˜† ๐—ฐ๐—ต๐—ฒ๐—ฐ๐—ธ

So someone has 20+ years of experience doesnโ€™t mean they understand your business, way of working or expectations.

HR Myth #2 : Experienced Hires don't need onboarding

๐Ÿšง๐—ฅ๐—ฒ๐—ฎ๐—น ๐˜€๐˜๐—ผ๐—ฟ๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ

A company I worked with hired a senior finance manager, solid credentials, came from reputable company, aced personality test 100%.

On Day 1, was led to her desk, given access to the accounting software. End.

No introductions.

No company briefing.

No clear role breakdown.

Week 2, confusion set in.

Week 4, mentally checked out.

Week 6, resigned and left.

๐Ÿ‘‰๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ฑ๐—ผ๐—ฒ๐˜€๐—ปโ€™๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐—ผ๐—ฟ๐—ถ๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป.

Every company has:

๐Ÿ“ŠDifferent Systems

๐Ÿง‘โ€๐Ÿ’ผDifferent Leadership Styles

๐Ÿ› ๏ธDifferent Tools & SOPs

๐Ÿ“ฃDifferent Communication Preferences

Even the most seasoned professionals need direction to succeed in a new environment.

โœ…Why onboarding matters? ... โ€ฏyes, even for senior hires.

HR Myth #2 : Experienced Hires don't need onboarding

๐Ÿ”„It speeds up ๐—ถ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป into your team and culture

๐ŸงญIt sets ๐—ฐ๐—น๐—ฒ๐—ฎ๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ and role boundaries

๐Ÿ’ฌIt opens ๐˜๐˜„๐—ผ-๐˜„๐—ฎ๐˜† communication early

๐Ÿ‘ฅIt reinforces your ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ as a professional employer

๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด isnโ€™t about โ€œbabyingโ€ itโ€™s about setting them for success

๐Ÿ—“๏ธ๐—” ๐˜€๐—ถ๐—บ๐—ฝ๐—น๐—ฒ 3-๐—ฑ๐—ฎ๐˜† ๐—ผ๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด ๐—ฝ๐—น๐—ฎ๐—ป

๐——๐—ฎ๐˜† 1: ๐—ช๐—ฒ๐—น๐—ฐ๐—ผ๐—บ๐—ฒ & ๐—–๐˜‚๐—น๐˜๐˜‚๐—ฟ๐—ฒ

Office tour, Meet-the-team

Company history, vision, core values

IT setup, access to tools, information

ย 

๐——๐—ฎ๐˜† 2: ๐—๐—ผ๐—ฏ ๐—ฆ๐—ฐ๐—ผ๐—ฝ๐—ฒ & ๐—ž๐—ฃ๐—œ๐˜€

Clear brief of responsibilities

Introduce key processes

Overview of reporting & LOA flow

ย 

๐——๐—ฎ๐˜† 3: ๐—ง๐—ผ๐—ผ๐—น๐˜€ & ๐—ง๐—ฎ๐˜€๐—ธ๐˜€

Walkthrough of systems

First set of tasks/goals

Q&A with supervisor

ย 

Even if you donโ€™t have an HR department, a founder or manager need to walk through these steps.

๐Ÿง ๐—–๐—ผ๐—บ๐—บ๐—ผ๐—ป ๐—ผ๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด ๐—บ๐—ถ๐˜€๐˜๐—ฎ๐—ธ๐—ฒ๐˜€:

โŒAssuming senior people donโ€™t need guidance

โŒSkipping culture briefings

โŒExpecting immediate results without context

โŒNot assigning a buddy

Result? Wasted hiring costs.

๐Ÿ’ก๐—™๐—ถ๐—ป๐—ฎ๐—น ๐˜๐—ถ๐—ฝ

Always follow up after the first week.

โ€œHow are you settling in?โ€

โ€œDo you have what you need to do your job well?โ€

โ€œWhatโ€™s unclear so far?โ€

ย 

These check-ins show that you care and they build trust fast.

โœจ๐— ๐—ผ๐—ฟ๐—ฎ๐—น ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐˜€๐˜๐—ผ๐—ฟ๐˜†

HR Myth #2 : Experienced Hires don't need onboarding

Hiring experienced talent is just the beginning. Onboarding them properly is what drives performance and retention.

๐Ÿ”‘Donโ€™t assume theyโ€™ll figure it out.

โœ… Guide them. Support them. Watch them thrive.

********

I am Kevin Goh, ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฃ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ & ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€, Building Modern HR for the Evolving Workplace

ย 

This article originally appeared on LinkedIn by Kevin Goh โ€“ Director. You can read the full post here. Adapted and shared with permission.

๐Ÿ’ฃ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #2: “๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—ต๐—ถ๐—ฟ๐—ฒ๐˜€ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ผ๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด”
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๐Ÿ’ฃ ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #1 โ€œ๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐˜๐—ผ๐—ผ ๐˜€๐—บ๐—ฎ๐—น๐—น ๐˜๐—ผ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—›๐—ฅ ๐—ฝ๐—ผ๐—น๐—ถ๐—ฐ๐—ถ๐—ฒ๐˜€.โ€
Is Compliance a headache for the Small and Medium Enterprise (SME) especially during holiday seasons?
๐Ÿ’ฃ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #3: โ€œ๐—ฃ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ผ๐—ป๐—น๐˜† ๐—น๐—ฒ๐—ฎ๐˜ƒ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ ๐—ฝ๐—ฎ๐˜†โ€
๐Ÿงจ Myth #4: โ€œ๐—ฌ๐—ผ๐˜‚ ๐—ฐ๐—ฎ๐—ปโ€™๐˜ ๐—ฏ๐—ฒ ๐—ณ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฑ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜€๐˜๐—ฎ๐—ณ๐—ณ…โ€œ
HR Myth#5: โ€œHR is the boss’s job…we don’t need a dedicated person.”
HR Myth#6: โ€œIf they really want the job…they’ll accept any offer.”
January 2, 2025
January 2, 2025

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