Backoffice Outsourcing Malaysia / Legal Outsourcing/IT Outsourcing/HR Outsourcing/Finance Outsourcing/ Call Center Outsourcing

Back to Basics: Settling legal disputes in Malaysia

December 3, 2024

Settling legal disputes in Malaysia through various mechanisms is reflective of the country\’s legal framework and cultural context.

Understanding the various avenues available can help the Small and Medium Enterprises (SMEs) choose the most appropriate method to resolve disputes.

  1. Litigation

Litigation is the most formal method of resolving disputes through the court system. It involves several stages:

  • Filing a Claim: The plaintiff initiates court proceedings by filing a writ or originating summons in the appropriate court.
  • Pre-Trial Procedures: This includes case management, whereby the court sets timelines for the exchange of documents and information between the plaintiff and the defendant
  • Trial: If the case proceeds to trial, the counsels for the plaintiff and the defendant present their evidence and arguments before a judge. The plaintiff and the defendant as well as their witnesses are called to take the stand at this stage.
  • Judgment and Appeals: The court issues a judgment, which can be appealed to a higher court by either of the parties who are not happy with the court’s decision.
  1. Alternative Dispute Resolution (ADR)

ADR is increasingly favored for its efficiency and cost-effectiveness. These include:

  • Mediation: Where a neutral third party facilitates discussion between the disputing parties to help them reach a mutually acceptable resolution. Mediation is non-binding unless an agreement is reached.
  • Arbitration: In arbitration, a neutral arbitrator makes a binding decision after hearing both sides. It is often used in commercial disputes and can be expedited unlike the traditional court proceedings.
  • Conciliation: Similar to mediation, but the conciliator may propose solutions to help parties reach an agreement.

3. Court-Ordered Mediation

In some cases, the courts may order the parties to attempt mediation before proceeding to trial. The Malaysian Mediation Centre (MMC) provides mediation services, and the courts often encourage parties or mandate mediation process to reduce caseloads and foster amicable settlements.

  1. Negotiation

Negotiation is an informal method where parties communicate directly to resolve their disputes without the need for formal proceedings. Negotiation is often used in commercial disputes as it allows for flexibility and can preserve relationships, making it particularly valuable in business contexts.

Legal Framework

The legal framework for dispute resolution in Malaysia includes:

  • Malaysian Civil Procedure 2024: Governs civil litigation processes.
  • Arbitration Act 2005: Provides guidelines for arbitration in Malaysia.
  • Mediation Act 2012: Encourages the use of mediation as a dispute resolution method.

Conclusion

The landscape for settling legal disputes in Malaysia is diverse, encompassing both traditional litigation and alternative dispute resolution methods. Recent case law underscores the importance of adhering to procedural requirements in litigation, the binding nature of ADR, and the value of negotiation. While litigation remains a vital component of our legal landscape, the trend is shifting towards alternative dispute resolution methods due to their efficiency and adaptability in resolving disputes whilst maintaining the relationship between the parties.

Amendments to the Personal Data Protection Act (PDPA) 2010
The Importance of a Job Description in a Malaysian SME Setting
Back to Basics: Settling legal disputes in Malaysia
Organizational Culture in SMEs – How Important is it?
Back to Basics: Principles of Contract Law in Malaysia
What is corporate governance and consequences of lack of governance?
Unlocking the Potential of In-House Legal Experience
What is Unjust Enrichment?
What if there is an absence of a contractual relationship? Will it hold water in the court of law?
Is Compliance a headache for the Small and Medium Enterprise (SME) especially during holiday seasons?
2025… ARE YOU READY?
Business Rules? We’ve Got Your Back!
What Small And Medium Enterprises (SMEs) Must Look Out For In The Occupational Safety & Health Act (OSHA) 1994 & The Amendment Act 2022?
KRA, KPI, & SMART Goals
Small Business Owners (SBO) and the SIX biggest challenges?
How Time Flies! SMEs, Watch Out!!
CYBER SECURITY ACT 2024 (ACT 854)
EPF (Amendment) Act 2025 : Mandatory EPF Contributions for Non-Malaysian Employees
New to Human Resources? New role? Fresh out of college? Promoted to HR?
Time and Contracts: A Deep Dive into CERAMTEC v ICONIC MEDICARE
December 8, 2024
January 2, 2025
January 2, 2025

About Company

Cut Cost and Manage better with StarBPO. Get Experts
to handle all the boring stuff of running a business.
Focus on building your business