Backoffice Outsourcing Malaysia / Legal Outsourcing/IT Outsourcing/HR Outsourcing/Finance Outsourcing/ Call Center Outsourcing

HR Myth #9: “We don’t need performance reviews. We give feedback all the time.”

September 15, 2025

Employee Perspective

โ€œAm I doing ok or failing silently?โ€
โ€œIโ€™ve been working here for over a year, show up early, stay back when needed, take initiative.โ€

โ€œBut never had a formal review, the occasional โ€˜good jobโ€™ messages yes, where I stand?โ€

โ€œMy colleague got promoted, what about me? Am I not good enough?โ€

โ€œDonโ€™t know what my KPI is, donโ€™t know how my boss measures success, donโ€™t know if Iโ€™m underperforming or just being overlooked.โ€

I want to grow but Iโ€™m flying blind.

HR Myth #9: "We don't need performance reviews, we give feedback all the time."

Employer Perspective

โ€œWe donโ€™t believe in rigid reviews.โ€
โ€œWe give feedback daily why do we need formal reviews?โ€

โ€œI donโ€™t want people to be scared of appraisals.โ€™โ€
โ€œWeโ€™re a lean team no time for forms and ratings.โ€

๐Ÿ’ฅ๐—›๐—ฒ๐—ฟ๐—ฒโ€™๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—ถ๐˜๐˜†

Casual feedback โ‰  performance management.

When thereโ€™s no structure, these tend to & can happen
๐ŸŒ€Employees donโ€™t know where they stand
๐Ÿ“‰Good performance goes unacknowledged
๐Ÿ˜คPoor performance is left unchecked until it explodes
๐ŸงญNo direction = no growth
HR will always be busy attending to legal challenges when things are unclear.

HR Myth #9: "We don't need performance reviews, we give feedback all the time."

The truth ?

Even a basic review system brings clarity, fairness, focus.
Itโ€™s not about paperwork, itโ€™s about conversations with purpose.

โœ… What businesses can do instead of rigid โ€œcorporateโ€ appraisals

1๏ธโƒฃ Set 6-month or annual review check-ins
Keep it light but consistent
Make it about development, not just evaluation

2๏ธโƒฃ Define a few key goals
Role-specific KPIs (not too many 3 to 5 is enough)
Behavioral expectations (teamwork, attitude, etc.)

3๏ธโƒฃ Use the 3-question method
Whatโ€™s going well?
Whatโ€™s not working?
What do you want to improve or learn?

4๏ธโƒฃ Document outcomes
Even a simple summary by email helps track growth and ensures accountability.
Some swore by using MOMs to manage this, depends, not all workplace culture can do this.

HR Myth #9: "We don't need performance reviews, we give feedback all the time."

A Real Example

A business owner I worked with was frustrated by a team leadโ€™s inconsistency.
The truth to it, they had no record of expectations or past feedback.

Once we started quarterly reviews, 1-to-1 coaching and engagement on monthly basis
โญThe team lead improved focus
๐Ÿ‘ฅCommunication with the boss & team improved
๐ŸคŸA promotion path became clearer based on real growth

๐—™๐—ถ๐—ป๐—ฎ๐—น ๐—ง๐—ต๐—ผ๐˜‚๐—ด๐—ต๐˜

Informal feedback is great but it canโ€™t replace structured reflection, employees want to be “seen”

They want to know:
โ€œAm I doing well?โ€
โ€œWhatโ€™s next for me here?โ€
โ€œHow can I grow?โ€

A simple review process answers all of that + builds a TRUST culture.
People stay where theyโ€™re developed, not just tolerated.

I am Kevin Goh, Empowering People & Businesses | Building Modern HR for the Evolving Workplace
#HRMythBusters #Leadership #FutureOfWork

This article originally appeared on LinkedIn by Kevin Goh โ€“ Director. You can read the full post here. Adapted and shared with permission.

Time and Contracts: A Deep Dive into CERAMTEC v ICONIC MEDICARE
Unlocking the Potential of In-House Legal Experience
What is Unjust Enrichment?
What if there is an absence of a contractual relationship? Will it hold water in the court of law?
Is Compliance a headache for the Small and Medium Enterprise (SME) especially during holiday seasons?
2025… ARE YOU READY?
Amendments to the Personal Data Protection Act (PDPA) 2010
What Small And Medium Enterprises (SMEs) Must Look Out For In The Occupational Safety & Health Act (OSHA) 1994 & The Amendment Act 2022?
KRA, KPI, & SMART Goals
Small Business Owners (SBO) and the SIX biggest challenges?
How Time Flies! SMEs, Watch Out!!
CYBER SECURITY ACT 2024 (ACT 854)
EPF (Amendment) Act 2025 : Mandatory EPF Contributions for Non-Malaysian Employees
New to Human Resources? New role? Fresh out of college? Promoted to HR?
What is corporate governance and consequences of lack of governance?
10 Data Loss Prevention (DLP) Best Practices for SME Clients to Protect their Sensitive Corporate Data
Do You Need a Data Protection Officer in Malaysia?
The Perils of Poorly Drafted Contracts
๐Ÿ’ฃ ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #1 โ€œ๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐˜๐—ผ๐—ผ ๐˜€๐—บ๐—ฎ๐—น๐—น ๐˜๐—ผ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—›๐—ฅ ๐—ฝ๐—ผ๐—น๐—ถ๐—ฐ๐—ถ๐—ฒ๐˜€.โ€
๐Ÿ’ฃ๐—›๐—ฅ ๐— ๐˜†๐˜๐—ต #2: “๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—ต๐—ถ๐—ฟ๐—ฒ๐˜€ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ผ๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด”
December 8, 2024
January 2, 2025
January 2, 2025

About Company

Cut Cost and Manage better with StarBPO. Get Experts
to handle all the boring stuff of running a business.
Focus on building your business