Skip to main content

Backoffice Outsourcing Malaysia / Legal Outsourcing/IT Outsourcing/HR Outsourcing/Finance Outsourcing/ Call Center Outsourcing

HR Myth #15: “Let’s just copy a contract online ; no need to pay for HR templates.”

October 27, 2025

Employee Perspective

“The contract looked fishy, the offer came in a simple Word doc no company logo, no letterhead”

“Typos & clauses were general, like copied from somewhere.”

“It stated work hours as 48/week but I thought Malaysia’s limit was 45 hours?”

“Nothing about my probation, bonus, EPF or even how I’d get paid, when I asked for clarification, they just said, ‘This is our standard template, just sign it.”

Employer Perspective

“Why pay for something I can download for free?”

Many businesses or HR teams think…
“A contract is just paperwork, no need to complicate it, we found one online, good enough.”

“If anything goes wrong, we’ll just sort it out with common sense.”

Here’s what happens with generic, outdated contracts with Titanic Epic sized Icebergs!

⚠️ You accidentally break Malaysian labor law, Statutory Authorities come knocking
👩‍⚖️ You lose in court or tribunal on technicality
😡 Staff misunderstand their entitlements
🤦‍♂️ You risk disputes over salary, OT, termination, benefits

The Truth :

Contracts aren’t about formality they’re PROTECTION

A solid, legally compliant employment contract
✅ Protects your business in case of disputes
📌 Sets the right expectations from day one
🛡️ Acts as evidence in case of legal claims
🤝 Builds trust with employees, shows you’re serious and transparent

What businesses should include in a proper employment contract

1️⃣ Working hours, probation and leave entitlements

Must follow the latest Employment Act at minimum, 45-hour workweek limit, annual leave, etc

2️⃣ Salary breakdown

Basic salary, allowances, OT rates, bonus eligibility

3️⃣ Termination and resignation terms

Notice period, dismissal procedures, and any non-compete clauses

4️⃣ Statutory obligations

EPF, SOCSO, EIS, and compliance with EA 1955 (amended)

5️⃣ Customized clauses relevant to your business

Confidentiality, remote work rules, training bonds, etc.

A Real Example :

I was asked to review an employment contract and obviously it was ChatGPT’d or downloaded somewhere.
The clause on commissions was vague “Subject to management approval” no clarity, six months later, a dispute arose over RM8,000 in unpaid commissions.
Fortunately, the employee was kind enough to discuss & the company made amends.
If it went to the Labor Office, penalties, legal advice & the staff’s compensation would have cost more.

Good thing is, they now use contracts prepared by a qualified HR consultant.

Final Thought

Contracts are not “just paperwork” they’re your first line of defense & your credibility.
If you think compliance is expensive, try non-compliance.

I am Kevin Goh, Empowering People & Businesses | Building Modern HR for the Evolving Workplace

This article originally appeared on LinkedIn by Kevin Goh – Director. You can read the full post here. Adapted and shared with permission.

💣𝗛𝗥 𝗠𝘆𝘁𝗵 #3: “𝗣𝗲𝗼𝗽𝗹𝗲 𝗼𝗻𝗹𝘆 𝗹𝗲𝗮𝘃𝗲 𝗳𝗼𝗿 𝗯𝗲𝘁𝘁𝗲𝗿 𝗽𝗮𝘆”
What Small And Medium Enterprises (SMEs) Must Look Out For In The Occupational Safety & Health Act (OSHA) 1994 & The Amendment Act 2022?
KRA, KPI, & SMART Goals
Small Business Owners (SBO) and the SIX biggest challenges?
How Time Flies! SMEs, Watch Out!!
CYBER SECURITY ACT 2024 (ACT 854)
EPF (Amendment) Act 2025 : Mandatory EPF Contributions for Non-Malaysian Employees
New to Human Resources? New role? Fresh out of college? Promoted to HR?
Time and Contracts: A Deep Dive into CERAMTEC v ICONIC MEDICARE
10 Data Loss Prevention (DLP) Best Practices for SME Clients to Protect their Sensitive Corporate Data
Do You Need a Data Protection Officer in Malaysia?
The Perils of Poorly Drafted Contracts
Non-Compliance Could Cost You RM50,000 or Jail—OSHA 2022 Is Now Enforced!
Are interest free advances/loans really interest-free?
💣 𝗛𝗥 𝗠𝘆𝘁𝗵 #1 “𝗪𝗲’𝗿𝗲 𝘁𝗼𝗼 𝘀𝗺𝗮𝗹𝗹 𝘁𝗼 𝗻𝗲𝗲𝗱 𝗛𝗥 𝗽𝗼𝗹𝗶𝗰𝗶𝗲𝘀.”
💣𝗛𝗥 𝗠𝘆𝘁𝗵 #2: “𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗵𝗶𝗿𝗲𝘀 𝗱𝗼𝗻’𝘁 𝗻𝗲𝗲𝗱 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴”
Amendments to the Personal Data Protection Act (PDPA) 2010
🧨 Myth #4: “𝗬𝗼𝘂 𝗰𝗮𝗻’𝘁 𝗯𝗲 𝗳𝗿𝗶𝗲𝗻𝗱𝘀 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝘀𝘁𝗮𝗳𝗳…“
HR Myth#5: “HR is the boss’s job…we don’t need a dedicated person.”
HR Myth#6: “If they really want the job…they’ll accept any offer.”
January 2, 2025

About Company

Cut Cost and Manage better with StarBPO. Get Experts
to handle all the boring stuff of running a business.
Focus on building your business