Thank you Tony Ting for collaborating on this, appreciate it so much!
The topic of Organizational Culture keeps coming up and this shows that a lot of business owners, especially in the Malaysian SME landscape, are overlooking its importance.
As they fight to survive and continue to focus on their business operations and profitability, they are missing out on the benefits of a strong company culture.
In my past experience, a strong company culture can actually drive the results and outcomes that a business aims to achieve.
It provides talent attraction; it creates longevity and loyalty thus increases retention and directly affects and brings about good performance.
Company culture doesn’t happen by itself, and it definitely doesn’t fall from the sky or one that you can pray it will happen.
It takes effort, lots of it, it takes time, lots of it, and it must be intentional especially from the owners, the leaders, the managers, the teams, the employees, everyone involved.
Most important of all, the leader, it is what the leader exudes, and walk the talk that counts, the leader is the one to set the tone and set the culture.
We can use all the technology, systems and AI in the world, but culture needs actual people, humans, to build it. And more so for those in the people business, none other than the HR professional.
The one, the HR professionals, who are expected to be “Godfather”, to be “Magician”, to be “Time-traveller”, to be “The Negotiator”, and when all hell breaks loose, the HR professional is expected to be Thanos.
Hey! Company culture begins with you, yeah you.
